Best smart home systems 2024: Reviews and buying advice

It’s never been easier–or less expensive–to build out a state-of-the art true smart home. We have other roundups that name the best smart home components–everything from the best smart bulbs to the best smart speakers–but in this story, we name the best hubs that link all those devices together.

While the lines are becoming increasingly blurred, we see two basic types of smart home systems: Those focused on convenience first and those focused on home security first. You might be able to expand a smart home system to include elements of home security, and you might be able to expand a home security system to control convenience features like smart lighting. But decide your primary goal–convenience or security–first and shop accordingly.

Updated August 9, 2024: We’ve added a link to our Ikea Dirigera smart home hub review, which is now our top pick in smart home systems for people looking for the easiest way to build out a smart home.

Why you should trust us

TechHive’s editors and contributors have been building out their own smart homes for many years, and we continuously evaluate the latest hardware and software. We’ve experienced the great products, the not-so-great products, and everything in between. You can trust us to guide you to the right system for your needs.

The best smart home systems

As we mentioned earlier, smart home systems come in a dazzling array of shapes and sizes, from brain-dead simple to vastly complex. Features vary just as widely, so you’ll need to pay more attention than usual when you’re narrowing down the field to find the product that’s right for you. Here’s a look at some of those key decision factors. To see how each system on the market measures up to those promises, drill down into our reviews.

Device support

Some smart hubs–SimpliSafe, for example–only support their own accessories, though they might support Amazon Alexa or Google Assistant for voice control. Other systems–such as the Ring Alarm family–offer certification programs for third-party devices. They might also offer hooks into systems developed by third parties: Amazon (Alexa smart speakers and displays), Apple (HomeKit and Siri), Google (Google Home speakers and displays as well as Nest thermostats, cameras, and smoke/CO detectors), are the biggies here.

You should also consider whatever smart devices are already in your home. Do you want to use them with the new system you’re buying? If the hub doesn’t support them, you might be looking at a massive upgrade cycle to replace them. As well, you need to think about what devices you plan to add to your system down the line.

IFTTT support

Many top smart home systems support IFTTT (If This Then That), a simple scripting system that lets you connect devices that otherwise wouldn’t be compatible. For example, you could use IFTTT to turn all the lights in the house blue if a water leak is detected by your smart hub—even if it can’t speak directly to the lighting system itself.

Wired vs. wireless hub connection

Many smart hubs must connect to your wireless router via an ethernet cable, which limits their placement and, of course, requires a free ethernet port on your router or switch. That can be an issue with puck-shaped routers that have just two ethernet ports–you’ll need to buy an ethernet switch to have enough ports. A smaller number of hubs are wireless and can be placed anywhere in range of the router, increasing your flexibility.

Sensor range

If your home is large or spread out, you’ll need to pay attention to the range that the hub’s sensors support. Hubs may support a wide array of connection protocols, including Bluetooth, Wi-Fi, Z-Wave, and Zigbee, all of which have very different ranges. As with a wireless router, smart hub range can also be impacted by interference and device placement, and smart home devices themselves have different specs, as well. Take the time to look into the detailed specs to be sure sensors and third-party devices will work with your home’s infrastructure.

Battery backup

If the power goes out, your smart lights won’t be useful anyway; but other smart home features, like security sensors, rely on a hub that’s always powered on. Some smart home smart hubs feature battery backups (thanks tol rechargeable or disposable cells). Even a short power outage can cause a significant delay while the hub reconnects, so a battery backup makes sense in many home environments. If you like everything else about a particular hub that lacks a battery backup option, consider investing in an uninterruptible power supply to plug it into.

Mobile app usability

You’ll probably be interacting with your hub primarily through its mobile app, so you’ll want one that’s intuitive and powerful, with all the key features you use front and center. App-store screen shots and, of course, our reviews can help you get a sense of what you’re dealing with on the app side of things.

Overall complexity

This is a companion consideration to the mobile app, relating primarily to the audience for whom the smart home system was developed. Is the system geared toward everyday users with limited customization needs? Or is it built with extreme flexibility in mind, to the point where the configuration decisions might overwhelm a novice user? Again, close attention to our reviews can help you gauge how comfortable you’re likely to feel with any system.

Service plan costs

Service plan costs vary widely from system to system, and many vendors offer a range of plans to choose from. Some systems will work without a service plan at all, allowing you to self-monitor. Some require a plan to function at all. Also note that lower-tier service plans might provide only cloud storage for your security cameras. Wyze Labs offers one of the least-expensive plans: $9.99 per month with no long-term commitment, or $99.99 for a full year. Price out service plans carefully, taking the overall quality of the system into account, before you pull the trigger.

Other notable smart home systems we’ve reviewed

We’ve evaluated lots of other DIY smart home systems. If none of our top picks check all the boxes for you, take a look at these other products.

• Aqara Hub E1 is very similar to Aqara’s Hub M2 system, except it plugs into a USB power adapter and doesn’t have its stablemate’s infrared blaster feature. And like the Hub M2, the Hub E1 controls only Aqara Zigbee devices.
• Aqara Hub M2 is mostly about the convenience aspects of the smart home. It’s very easy to set up, but that ease of use is largely attributable to how it limits you to using only Aqara’s own devices.
• Homey Bridge is a SmartThings-like smart home hub that supports Wi-Fi, Zigbee, Z-Wave, Bluetooth, 433MHz, and infrared devices. Like SmartThings, it’s focused primarily on convenience versus home security. But you’re limited to just five devices unless you pay for a subscription.
• Hubitat Elevation (model C7) is a powerful smart home hub favored by many hardcore enthusiasts, and unlike the Aeotec Smart Home Hub we like so much, Hubitat’s product isn’t reliant on a connection to the internet. Less-experienced users, however, will encounter a steep learning curve.
• SwitchBot Hub 2 is primarily a gateway for other SwitchBot smart home products, but it can also serve as a Matter bridge for a host of third-party products.