ADT Confirms Cyberattack Compromised Some Home Security Customer Data

BOCA RATON, Fla. — Home security giant ADT confirmed in a regulatory filing with the Securities and Exchange Commission Wednesday it was recently hacked but has “no reason to believe” customers’ home security systems were compromised when the cyber-attackers accessed the company’s databases.

“ADT has determined that an unauthorized individual(s) gained access to certain ADT customer information,” a spokesperson for the home security company says in a statement emailed to SSI. “The company took immediate action; implemented our cybersecurity protocols, increased our alert levels, and began a forensic review of our systems.

“We can confirm that none of our customers’ home security systems were compromised and no personally sensitive information credit card data or banking information was accessed. Our customers’ privacy and security is our utmost priority, and we have taken several steps to help keep their information safe, including immediately activating rigorous cybersecurity protocols,” the statement sent to SSI says.

The filing “did not say when the cyberattack and data breach occurred,” but revealed the attackers accessed the home security company’s databases containing customer home addresses, email addresses and phone numbers,” according to a TechCrunch report.

More About the ADT Home Security Cyberattack

ADT did not say in its SEC filing how it knew customers’ systems were likely not compromised in the cyberattack, according to the TechCrunch report. The company’s statement said a “small percentage” of customers are affected without providing specifics, the report says.

There were six million customers in ADT’s database as of June 2024, according to TechCrunch.

ADT’s disclosure about the cyberattack of its home security customer database “comes a week after a seller on a known cybercrime forum, seen by TechCrunch, claimed in a post on July 31 to have more than 30,000 customer records stolen from ADT,” the report says.

TechCrunch could not immediately verify the authenticity of the claims, it wrote in its report.

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